Cannot send mail. Connection tot he outgoing server “smtp.comcast.net” failed. Additional outgoing mail servers can be configured for Mail accounts in settings>accounts and passwords.
I deleted the account twice and changed my password and it worked for a couple days and then did this again. So frustrating. It has to be a server issue.
My problem is a bit different. I have tried to send out an email as a bulk mailing (to our club members) but the recipients did not receive it. No error messages, and the email shows up in the "sent" file. We had an issue of some import, so we need to resolve this problem.
@MRP6977 I can confirm from our server that there is a device failing authentication trying to send emails from your account. This means that the password entered into the password field in your third party email client is likely incorrect.(potentially only in the outbound mail settings side - some email clients have separate password fields for inbound and outbound) Reminder, this may not just be your phone, but another device you may have linked with your email.
@CCE_Corvair How big is bulk? if you PM me your email i can take a look for you. You might be filtered as spam and because of it the email was quarantined/dropped. In any scenario it will show up as sent.
MRP6977
Regular Visitor
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4 Messages
5 years ago
I deleted the account twice and changed my password and it worked for a couple days and then did this again. So frustrating. It has to be a server issue.
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Again
Expert
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32K Messages
5 years ago
What is the error message exactly?
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MRP6977
Regular Visitor
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4 Messages
5 years ago
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CCE_Corvair
New Poster
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2 Messages
5 years ago
My problem is a bit different. I have tried to send out an email as a bulk mailing (to our club members) but the recipients did not receive it. No error messages, and the email shows up in the "sent" file. We had an issue of some import, so we need to resolve this problem.
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@MRP6977 I can confirm from our server that there is a device failing authentication trying to send emails from your account. This means that the password entered into the password field in your third party email client is likely incorrect.(potentially only in the outbound mail settings side - some email clients have separate password fields for inbound and outbound) Reminder, this may not just be your phone, but another device you may have linked with your email.
@CCE_Corvair How big is bulk? if you PM me your email i can take a look for you. You might be filtered as spam and because of it the email was quarantined/dropped. In any scenario it will show up as sent.
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CCE_Corvair
New Poster
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2 Messages
5 years ago
My bulk emails go in two groups (one, apparently was too large). The first group goes to 60 recipients and the second group goes to 56.
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@CCE_Corvair i sent you a PM
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MRP6977
Regular Visitor
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4 Messages
5 years ago
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@MRP6977 your question was answered above - unless you have a new one to ask?
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