Emptyit's profile

New Poster

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2 Messages

Friday, July 24th, 2020 4:00 AM

Closed

Opening attachments

Since downloading the update on 7/16/20 to version 1.53.0 I am unable to open any kind of attachment. I get an error stating “the file couldn’t be saved’. Please help!

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Expert

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1.4K Messages

5 years ago

What type of device are you using?

What app, browser, or email client are you using?

What was it that you updated?

New Poster

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2 Messages

5 years ago

I'm using an iPhone XR.  I just updated the app Xfinity connect about a week ago.

Expert

 • 

1.4K Messages

5 years ago

Try deleting and reinstalling the app as suggested in this earlier thread.

https://forums.xfinity.com/t5/Xfinity-Connect-App/Xfinity-Connect-Email-Attachments/td-p/3351307

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