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@robdar wrote:
Just suddenly stopped getting email, not sure why
Are you using webmail?
Do you get emails on another device besides your computer?
If webmail, are your folders full? [Click on the gear and you should be able to see what your usage is.]
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@robdar follow this guide: https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience
Under settings in "Filter Rules" check for any email filters. If you haven't changed your password recently, i highly recommend doing so and enabling two-factor authentication.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
