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Not receiving incoming mail and some outgoing mail fails to send ouy

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Regular Visitor

Not receiving incoming mail and some outgoing mail fails to send ouy

Anyone know how to start receiving emails again
Anyone know how to fis outgoing mail being returned?
Thanks
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Expert

Re: Not receiving incoming mail and some outgoing mail fails to send ouy

When you try to send, are you getting any error message or bounce?  Have you tried sending yourself a test message from some other email account you have?



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Official Employee

Re: Not receiving incoming mail and some outgoing mail fails to send ouy

@mia0007 i have confirmed that our server is delivering emails to your inbox. Can you please confirm if you are still seeing issues. For when you are sending, please PM me details of an example where you try to send and it doesnt go through. (who you are trying to send to)


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Not receiving incoming mail and some outgoing mail fails to send ouy

Thank you for your reply. The problem solved itself!! That’s the
Good and bad about technology.
It’s solved so I don’t ever know how to fix it in the future.
It’s the time it takes to try and sole these issues that is the most frustrating. We are in the middle of teaching on line and my time is taken up with that challenge at the moment. I do appreciate your
Kindness.