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@mtvaccaro @lindawert how are you accessing your emails.
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@lindawert wrote:
Have not been receiving incoming emails for a few days. Can someone tell me how to fix the problem.
Have you tried sending yourself a test email from some other account you have like Gmail or Yahoo? Does it go through OK?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@lindawert wrote:
I do not have any other accounts. I sent myself an email from comcast and it was not received on ipad. I did get the email on phone and mac. The email I sent myself was sent from the ipad and showed up in my sent mailbox but not inbox mailbox.
On the iPad, are you using only Safari and the webmail to access the account, or are you using the Mail app that comes in iOS? If the latter, delete the account from it, then recreate it again from scratch. Let iOS auto-configure it for you. Then see if the problem persists.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@Picosr wrote:
i am not receiving my e mails on my computer or phone
On both devices, are you using only the webmail UI, or an app, or a desktop client? What happens if you try sending yourself and email from some other account you have like Yahoo or Gmail?
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
