New Poster
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5 Messages
Not receiving forwarded emails that I forward to myself from work
Comcast is not letting forwarded email TO MYSELF from my work address through. I know it's on Comcast's end because my co-workers can forward mail to themselves and it's not blocked.
I've turned spam filtering completely off since I've been missing A LOT of email that I should be receiving from my doctor, from work, etc. and now the other email is getting through but work email is still blocked.
How do I contact Comcast to have them allow work forwarding email to come through?
Latoque
Expert
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29.7K Messages
5 years ago
Did you check your spam folder? If it's not that, Comcast security handles blocking issues------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
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sf_o_matic
New Poster
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5 Messages
5 years ago
Thanks, I worked with them to resolve the issue, but even with Spam filtering off Comcast still seems overlly aggressive in blocking email
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user_324423
Visitor
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1 Message
4 years ago
still happening now. a year later. my son says its their system not programmed or capable of receiving forwarded email. Abandoning ship. even my apple mail can receive what comcast is blocking when I set it to receive from the work address to my personal. I have lost 3 years!! of referrals because of this issue with xfinity and lost 2 hours today trying to resolve-- and always had to deal with someone who didn't understand. extremely disappointing limit of this company!
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