Community Forum

Not receiving emails

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New Poster

Not receiving emails

I am on a mailing list and have been receiving the emails on a regular basis.  A couple of days ago they stopped coming and are not in my junk folder.  I checked with the sender and they are still going out to my account.  Where are they going and how do I get them back?

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Official Employee

Re: Not receiving emails

can you PM me the domain you are having this issue with? i can look into it for you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Not receiving emails

I am have the saem issue withnot receiving emails from a regular sender. Did you have this resolved? Please tell me how.

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Regular Visitor

Re: Not receiving emails

I am not receiving emails from @eventbrite.com though I did receive them regularly for months. Please help!

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Frequent Visitor

Re: Not receiving emails

FYI - All my eventbrite emails are being flagged for spam.  I had to use a different email address for my eventbrite emails that has a easy access spam filter controls that allowed me to make sure that eventbrite emails are being received, but not to my comcast email any more. I can't receive or send emails via comcast anymore and have to use an online service just to access the email.