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Not receiving emails from our web address

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New Poster

Not receiving emails from our web address

Our Comcast customers are not receiving emails from our business G Suite email.  How to resolve?

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Expert

Re: Not receiving emails from our web address

Call Comcast security and see if there is a blocking issue for your domain---------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Problem Solver

Re: Not receiving emails from our web address

Looks like @CCAntiSpam  responded via PM in https://forums.xfinity.com/t5/Email-Web-Browsing/AntiSpam/m-p/3277607

Joe V
(not a Comcast employee, just another paying customer)
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Expert

Re: Not receiving emails from our web address


@jav6joev wrote:

Looks like @CCAntiSpam  responded via PM in https://forums.xfinity.com/t5/Email-Web-Browsing/AntiSpam/m-p/3277607


So they did, but that is a different poster.  Gsuite seems to be a perennial problem child with Comcast here in the forum.

 

Thanks



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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New Poster

Re: Not receiving emails from our web address

Thanks I will try this option.