Mjimsr's profile

Regular Visitor

 • 

3 Messages

Friday, June 12th, 2020 11:00 AM

Closed

Not receiving email

A medical provider has been sending me emails to allow me to connect to their patient portal.  They have sent the invitation at least 3 times and i have received nothing. There is nothing in my junk mail and I don't have any filters set.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

29.7K Messages

5 years ago

Call Comcast security  and see if there is a blocking issue for that sender's domain------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

Official Employee

 • 

1K Messages

5 years ago

@Mjimsr feel free to also PM me the details of the emails you are having issue with. (what email the notices/invitations are coming from and where they are supposed to be sent to). I can take a look into this for you.

forum icon

New to the Community?

Start Here