Community Forum

Not receiving email from vendors and newsletters I use to receive weekly.

Highlighted
Regular Visitor

Not receiving email from vendors and newsletters I use to receive weekly.

I've realized that independent of any actions I have taken, emails from vendors I would receive have stopped.  Companies or newslaetters I sign up for have stopped and if I sign up again, I still don't receeive.. It's very frustratinf. I have even contacted companies and they can't figure out anything on their end.  I've also been told that I'm already receiving from them, when I'm not.This has been happening over several years. 

Spoiler
 
Highlighted
Expert

Re: Not receiving email from vendors and newsletters I use to receive weekly.

You can call Comcast security and see if there is a blocking issue for those senders------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Official Employee

Re: Not receiving email from vendors and newsletters I use to receive weekly.

Feel free to PM me with the details of the emails you are having issues with


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!