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Not receiving email from Gmail account to my Comcast account

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Regular Visitor

Not receiving email from Gmail account to my Comcast account

Emails just vanish no bounce back or undeliverable message.
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Expert

Re: Not receiving email from Gmail account to my Comcast account

Does it work OK if you send from the Gmail account to some other one you have like Outlook.com or Yahoo or something else?  Did you check to see if it went to your Spam folder?



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Regular Visitor

Re: Not receiving email from Gmail account to my Comcast account

Not in spam folder and I know they replied because when others reply to the Gmail account reply I see their reply.
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Expert

Re: Not receiving email from Gmail account to my Comcast account


@Tony8989 wrote:
Not in spam folder and I know they replied because when others reply to the Gmail account reply I see their reply.

Then I would call Comcast security and ask them to look at your account to see if there is a blocking issue--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Regular Visitor

Re: Not receiving email from Gmail account to my Comcast account

Nothing in Spam filter. The email never comes in.