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Not receiving any email messages in my comcast.net mailbox

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Not receiving any email messages in my comcast.net mailbox

I have had this email address for several years with no problems.

I  have stopped receiving anything at all, even though I should be getting regular email updates from several publications. The last thing I got was from Xfinity on June 24.

Since I don't use it as my primary email I have just noticed this.

What should I do?

 

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Expert

Re: Not receiving any email messages in my comcast.net mailbox

Try sending yourself a test email from some oher provider you use like Yahoo, or Gmail or something else.  Does it go though OK?  If so, then there may be blocking issues for those othe senders.  Try calling Comcast security to have them check----------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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