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Not Spam i

cyndiman1
Contributor

Not Spam i

This has been going on for quite a while, and I am getting tired of hitting "Not Spam".     I have emails that I have to keep saying Not Spam everyday, all day.   Is there a way to get it to be not spam and the real spam to be spam?

I use Windows 10, Xfinity website for my emails.

 

rightfooted
Expert

Re: Not Spam i

Have you added the email addresses to your address book as suggested in the pinned post at https://forums.xfinity.com/t5/Email-Web-Browsing/How-to-Prevent-email-from-going-to-the-spam-folder/... ?


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Latoque
Expert

Re: Not Spam i

@cyndiman1 

 

You should also find these of interest-------------------

 

https://www.xfinity.com/support/articles/mark-email-as-spam-xfinity-connect

 

What Happens When I Mark Something as Spam? - Ask Leo!



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
cyndiman1
Contributor

Re: Not Spam i

But I mark them as not spam and they still go to the spam folder.  How can I make them not spam?

cyndiman1
Contributor

Re: Not Spam i

no   nothing has helped or worked