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Not Receiving Emails to Comcast email. Can send them

llaguardia
Regular Visitor

Not Receiving Emails to Comcast email. Can send them

Hi,

 

I've seen several posts about helping customers who weren't receiving emails, but they all seemed like they needed personal help. My comcast.net email is not receiving emails to the inbox (not through the browser, outlook, any applications) I sent an email to my granddaughter who received it but replied to it and i don't receive the replies.  

 

My granddaughter is assisting me and she checked the server settings in outlook, they are fine, but even on the web browser, the emails won't go through. 

I noticed that @ComcastCSAEmail was helpful for this issue. 

 

I appreciate any assistance anyone can provide!