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Not Receiving Any Email

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New Poster

Not Receiving Any Email

As of about 4 days ago, I have not been able to receive any emails. I can get into my accout. I can send emails. I have myself emails & that shows them being sent but I still do not RECEIVE them. Anyone else having this type of problem?? I cannot even get in touch with anyone in customer service. The chat with support is just computer general answers. Help!!

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Official Employee

Re: Not Receiving Any Email

@TerryJ124 you had email forwarding enabled, i processed a disable and let me know if any new emails appear in your inbox. 


I am an Official Comcast Employee.
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New Poster

Re: Not Receiving Any Email

Can you tell me what email address it was being sent to?? Thanks!

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Official Employee

Re: Not Receiving Any Email

it was a generic gmail.com account that anyone can create for free


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!