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Not Getting Certain Emails

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New Poster

Not Getting Certain Emails

Hi, for the last several months I have not been receiving some e-mails that used to come through with no problem. I am not being told that the e-mails are bouncing back so they must be on the Comcast server. Is this being caused by the anti-spam software and is there anything you can do about sending the onese that have gotten stuck. Thanks.

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Expert

Re: Not Getting Certain Emails

Call Comcast security and see if there is a blocking issue for that sender's domain----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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