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No new email on iPad

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No new email on iPad

I was using a community WiFi 24 hours ago that required me to log into my Xfinity account. I couldn’t remember my password so I reset it. Since then I have not received any email directly to my email app on either my iPad or cell phone. I found where I needed to change my email password on my iPad and did so. I can’t find it on my phone. I don’t want to have to keep opening Xfinity connect to get my email

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Expert

Re: No new email on iPad

In iOS, you need to set the password in two places------for the incoming server, and then again for the outgoing SMTP server. Did you do that? If not, to change it for the SMTP server-------------------


go to "Settings" on the home screen, then scroll down to" Mail, Contacts, Calendars", click on the account, and then on the next screen tap the "account" again. Scroll down to "SMTP" and tap that. Then tap "smtp.comcast.net". On the next screen, you will see the password. Change it and then tap "Done" in the upper right-hand corner of the screen.



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