New Poster
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2 Messages
No longer receiving emails from kickstarter
Since the end of June I stopped receiving emails from Kickstarter. For the last few months Kickstarter has had a message on my account warning me that emails to my comcast account were bouncing back. I wasn't paying much attention because I was still receiving some update emails from kickstarter but i could tell I wasn't receiving everything. As of 6/30 that changed and I have not recieved any kickstarter emails. I tried to re-enter the same email address on my kickstarter account to reset it but I am still unable to receive any emails from Kickstarter. Please advise.
XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
emails from kickstarter show delivered in the last 7 days. Check your spam folder just in case. You may want to also double-check your email settings on xfinity.com to ensure you have the spam folder enabled. Did kickstarter happen to mention what the bounceback message was?
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rtan00
New Poster
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2 Messages
5 years ago
I had checked my spam folder which had messages in it but none from Kickstarter. I went back to kickstarter to see if I could find more info on the returned messages but there was no specifics given. They have a send test email link which i had tried in the past but did not work. I decided to try again and of couse it worked this time. So I guess everything is working now. Thanks.
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