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No longer able to create Hyperlinks in emails

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New Poster

No longer able to create Hyperlinks in emails

Why has the ability to create hyperlinks been removed from email composition forms?
Is there a new way in which to do this?

Gold Problem Solver

Re: No longer able to create Hyperlinks in emails

If you are asking about Comcast's webmail ("connect.xfinity.com"), several items in the HTML toolbar including "Link" are not available if the compose screen is not "maximized". See the images in https://forums.xfinity.com/t5/Email-Web-Browsing/Appsuite-webmail-v7-10-0-1-3/m-p/3291863#M214496.

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New Poster

Re: No longer able to create Hyperlinks in emails

I am having the same problem.  When I click on the screen maximize button, the email draft moves but does not expand and I still cannot see the hyperlink button.  What else can I do?

Ted

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Expert

Re: No longer able to create Hyperlinks in emails

After you open a Compose window try hitting the ctrl key and the minus [-] key [at the same time].  See if that helps bring the hyperlink icon back.


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