patty1935's profile

Contributor

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100 Messages

Tuesday, April 14th, 2020 2:00 PM

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New Xfinity web e-mail

Cannot use my emoticons on my e-mails.  When I click on them it comes up and says people but cannot get anything else to come on.  They worked at one time now don't.  What's my problem? Thank You.

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Expert

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31.9K Messages

5 years ago


@patty1935 wrote:

Cannot use my emoticons on my e-mails.  When I click on them it comes up and says people but cannot get anything else to come on.  They worked at one time now don't.  What's my problem? Thank You.


What browser are you using?  I am using Firefox 75.0on Windows 10 and I am not having problems with the emoticons now.

Contributor

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100 Messages

5 years ago

I'm on Google and have windows 10.

Expert

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31.9K Messages

5 years ago

 


@patty1935 wrote:

I'm on Google and have windows 10.


You mean you're using Google Chrome browser?  Try using a different browser [as a test].

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