Corenthis's profile

Regular Visitor

 • 

1 Message

Sunday, May 10th, 2020

Closed

NOT SPAM

I tried a few times to send myself Email and also sent using my Comcast Email address , but not receive the Email. It was not even in the SPAM folder of my axfinity inbox. I am now unable to send myself Email to be able to have a copy of Emails that I try to save in my Xfinity inbox.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Gold Problem Solver

 • 

26.8K Messages

5 years ago

If @ComcastCSAEmail or another employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.

New Poster

 • 

3 Messages

4 years ago

Email from Fitbit ends up in spam folder.  Don’t understand as I do business with them and email is password change.  

forum icon

New to the Community?

Start Here