Corenthis's profile

Regular Visitor

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1 Message

Sunday, May 10th, 2020 10:00 AM

Closed

NOT SPAM

I tried a few times to send myself Email and also sent using my Comcast Email address , but not receive the Email. It was not even in the SPAM folder of my axfinity inbox. I am now unable to send myself Email to be able to have a copy of Emails that I try to save in my Xfinity inbox.

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Gold Problem Solver

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26.5K Messages

5 years ago

If @ComcastCSAEmail or another employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.

New Poster

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3 Messages

4 years ago

Email from Fitbit ends up in spam folder.  Don’t understand as I do business with them and email is password change.  

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