Community Forum

NOT SPAM

Corenthis
Regular Visitor

NOT SPAM

I tried a few times to send myself Email and also sent using my Comcast Email address , but not receive the Email. It was not even in the SPAM folder of my axfinity inbox. I am now unable to send myself Email to be able to have a copy of Emails that I try to save in my Xfinity inbox.
BruceW
Gold Problem Solver

Re: NOT SPAM

If @ComcastCSAEmail or another employee doesn't reply to your message here, Comcast Security Assurance should be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.