XFINITY is blocking my site which is hosted by godaddy. I have a business and ALL OF MY CUSTOMERS cannot access my site when it sits on the comcast wifi network. It can be accessed via other networks, but not comcast which the majority of the us has. Please help!
We even tried taking the domain to another hosting agency and still the problem persisted. There are no DNS and this issue was looked at in depth from their hosting department.
I need help with XFINITY releasing my site
Solved! Go to Solution.
Please post the output of a traceroute to your domain.
That's not what we are looking for. We need to see the entire results of a traceroute (if it resolves) to that URL;
And FWIW, that "unable to resolve" message typically means a miss-spelling or a DNS issue...
I can't reach it either. Here's a screenshot of what I see;
Here is the output of an nslookup command;
*** UnKnown can't find krazykrops.com: Server failed
A tracert command yields this;
Unable to resolve target system name krazykrops.com.
O/k there appears to be a DNSKEY problem. There is a security certificate problem / mis-configuration with the domain. You need to contact your web hosting company again regarding this.