Hi Comcast,
I own a business and my customers with comcast.net addresses aren't receiving the emails that I send to them. To get around this, I use a personal gmail address but this isn't a long term solution.
I tested with a family member who has a comcast.net address and he didn't receive the messages either.
Can you help me out?
Thanks.
Solved! Go to Solution.
@EddieArcadia wrote:
Hi Comcast,
I own a business and my customers with comcast.net addresses aren't receiving the emails that I send to them. To get around this, I use a personal gmail address but this isn't a long term solution.
I tested with a family member who has a comcast.net address and he didn't receive the messages either.
Can you help me out?
Thanks.
Are you a Comcast Business customer?
I am not. The email address I'm sending from is tied to my website hosting. Thanks.
The email domain we're sending from is 6gaslogs.com. I did a blacklist test at MxToolbox and we're not showing up on anything there.
@EddieArcadia I've reviewed the domain and it appears to be hitting a 421 error:
http://postmaster.comcast.net/smtp-error-codes.php#421
please refrence to the postmaster page above for explanation.