Community Forum

My Comcast Account


My Comcast Account

I got an email with a subject line of My Comcast Account.  The email said they were holding several emails due to the upgrade in internet service and to sign in to get them.  Well since i am already signed in why should i have to sign in again and I haven't.  Is this a legit email from Comcast.  The address that the email is from is  Since you can't get a customer service agent who can speak English why bother to call them.

Gold Problem Solver

Re: My Comcast Account

@gizmo37 wrote: ... Is this a legit email from Comcast. ...

No, the address in not valid. If you can check the message in webmail, look for the Xfinity Verified logo -- see Any legitimate email from Comcast/Xfinity should have the logo when viewed at