@schig8668, thanks for taking the time to reach out to us, regarding your email issues. I am sorry to hear that you are having trouble with them going into spam folders. I would love to dig further into this as I am reliant on my email for communication and I would be very frustrated should this happen to my incoming emails. Should you wish to double check your settings yourself, this link will provide you some helpful options to attempt https://comca.st/3rlT41e. Otherwise please reach out through private message (find out how to do so with this link https://comca.st/2MZwpsx) with your first and last name, name on the account if different and service address?