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Missing emails

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Frequent Visitor

Missing emails

I know that there are sites that send me regular emails. When I don't get them, I sign up again,  and they tell me I'm already signed up.   Where are they going?  They are not in spam folders, not wanted folder, trash folder.  This happens repeatedly. 

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Expert

Re: Missing emails

Call Comcast security and see if there is a blocking issue for the sending domains in question------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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Official Employee

Re: Missing emails

@ctgal feel free to PM me the domains you are experiencing issues with and i can investigate it for you.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

Re: Missing emails

Thank you.   I will try that.    I will make a list of all that apply.  Although,  I can't imagine that the NY Times newsletter mailings would be blocked.  I know that's one offhand.