Is Comcast changing e-mail versions?

fritzk9 · ‎06-30-2020

I've received e-mails purportedly coming from Comcast that I've cut and pasted below. There's a "Verify" block to check below the message. I'm wary of checking on a block in this day and age of hackers.

Here's what I received:

"Valued User

Your XFINITY Mail Version is outdated and has expired in the database.Failure to Upgrade to the newest AT&T Mail Version 12.9 will result in inefficient usage of mailbox and might result to shutdown"

ComcastCSAEmail · ‎06-30-2020

it is likely a phishing email, please refer to: https://www.xfinity.com/support/articles/comcast-verified-email

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!

Again · ‎06-30-2020

@ComcastCSAEmail wrote:

it is likely a phishing email, please refer to: https://www.xfinity.com/support/articles/comcast-verified-email

It's more than likely. It states, "Failure to Upgrade to the newest AT&T Mail Version 12.9"

Comcast doesn't USE AT&T Mail!

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!

Is Comcast changing e-mail versions?

Re: Is Comcast changing e-mail versions?

Re: Is Comcast changing e-mail versions?