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Is Comcast changing e-mail versions?

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Regular Visitor

Is Comcast changing e-mail versions?

I've received e-mails purportedly coming from Comcast that I've cut and pasted below. There's a "Verify" block to check below the message. I'm wary of checking on a block in this day and age of hackers.
 
Here's what I received:
 
"Valued User
 
Your XFINITY Mail Version is outdated and has expired in the database.Failure to Upgrade to the newest AT&T Mail Version 12.9 will result in inefficient usage of mailbox and might result to shutdown"
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Official Employee

Re: Is Comcast changing e-mail versions?

it is likely a phishing email, please refer to: https://www.xfinity.com/support/articles/comcast-verified-email


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Expert

Re: Is Comcast changing e-mail versions?


@ComcastCSAEmail wrote:

it is likely a phishing email, please refer to: https://www.xfinity.com/support/articles/comcast-verified-email


It's more than likely.  It states, "Failure to Upgrade to the newest AT&T Mail Version 12.9"

Comcast doesn't USE AT&T Mail!


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!