Incoming email delayed signficantly

[magicdave2]

I am having a large problem with some incoming emails getting delayed significantly. They DO NOT come from the same domain all the time. This seems to be random. I had the header of a delayed email header analyzed and see that the delay is happening with a comcast relay. This is the one:

62 mins

bosmailout09.eigbox.net

→

resimta-po-30v.sys.comcast.net

12/11/2019, 1:19:30 PM EST

This is becoming a major problem. Some of these emails are delays 6-8 hours or more.

Please advise ASAP.

[BruceW]

If @CCAntiSpam or another employee doesn't reply to your message here, Comcast Security Assurance might be able to help. You can reach them at 1-888-565-4329 (from https://internetsecurity.xfinity.com/help/report-abuse/). Note that this is NOT one of the general customer service numbers.

The first-line reps there are sometimes not very helpful, so you may need to be persistent and keep at them until you get a satisfactory answer.

[CCAntiSpam]

I've reached out to that hosting company numerous times.  I have not received a useful response (I don't count autoreponders).  I can try again.

[magicdave2]

What hosting company? Isn't this relay Comcast?

[CCAntiSpam]

The eigbox.net admins.  I recieved an email from one of their SysAdmins, and they're going to try to adjust some things in their next change window.