imsotired's profile

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5 Messages

Tuesday, October 22nd, 2019 9:00 PM

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Inbox rules

How to route incoming mail to a particular folder based on rules I specify?

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Expert

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29.7K Messages

6 years ago

On the Inbox page click on the gear icon in the upper right corner, then on Settings>>>>>Filter Rules. In the filter window you will see the option to set a condition for the rule, Eg:  the incoming name or email address,  then you will need to set your action.  In your case, "Move to folder" is one of the options.  Make sure you hit Save at the bottom of the window when done.

 

The rule should now work.  If it doesn't, sign out of the account and back in again to make the changes "take".

Gold Problem Solver

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26.5K Messages

6 years ago


@imsotired wrote: How to route incoming mail to a particular folder based on rules I specify?

For reference: https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience, especially "Set Up Email Filters" about halfway down the page.

New Poster

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5 Messages

6 years ago

Thanks to both.  Works a treat!

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