New Poster
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1 Message
In Box E-mail disappeared
I lost all of my e-mails for 2019 for some reason...where did they go and how do I get them back?
New Poster
•
1 Message
I lost all of my e-mails for 2019 for some reason...where did they go and how do I get them back?
Latoque
Expert
•
29.7K Messages
6 years ago
As a precaution, I would change your password to something stronger than whatever it is right now, and also change your secret question and answer. Suddenly vanishing emails is a common sign of a malware infection or a compromised account. Run a complete scan of your machine with your A/V software to see if it finds anything wrong. Then I would call Comcast security and have them look at the account------------------
Comcast Customer Security Assurance-------------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week)
1 - 888-565-4329
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