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ID/PASSWORD not holding on IPAD with Safari

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bearrabbit
Frequent Visitor
‎10-16-2019 08:52 AM

ID/PASSWORD not holding on IPAD with Safari

Ever since Apple updated their IOS to 13.1 Safari asks for your XFINITY ID/PASSWORD each time you open the app.  This does not happen with any other app and was not happening a week ago.  I always check the box to hold the ID but this no longer seems to work.  Anyone else seeing this??

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jav6joev
Problem Solver
‎10-16-2019 10:24 AM

Re: ID/PASSWORD not holding on IPAD with Safari

Which app are you talking about, Xfinity My Account, Xfinity Connect ... or is it any Xfinity app?

Joe V
(not a Comcast employee, just another paying customer)
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bearrabbit
Frequent Visitor
‎10-16-2019 11:19 AM

Re: ID/PASSWORD not holding on IPAD with Safari

problem is with Safari on an IPAD.  Only this app on the IOAD seems to have this problem.  On my PC with Edge there is no problem holing the ID/Password

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bearrabbit
Frequent Visitor
‎10-16-2019 11:20 AM

Re: ID/PASSWORD not holding on IPAD with Safari

Sorry, meant to type IPAD

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