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I can't move incoming emails to any of my folders during just the past few days.

irishnana4
Frequent Visitor

I can't move incoming emails to any of my folders during just the past few days.

I either have to leave it in the incoming box or or send it to Trash.  I've emptied Trash several times but it still won't allow any other movement.

Latoque
Expert

Re: I can't move incoming emails to any of my folders during just the past few days.

Exactly what happens when you try?  Are you  using only the webmail interface and a browser to access the email? 


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.  You could also try just refreshing the page.



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irishnana4
Frequent Visitor

Re: I can't move incoming emails to any of my folders during just the past few days.

Dear Latoque,  Thank you so nuch for the "cure" and I'll be sure to keep your quick response somewhere handy if I have the problem in the future.  It worked like a charm.  Bless you!