New Poster
•
2 Messages
How to prevent sending duplicate email transmissions
Within the past few days I've noticed that I am sending two copies of the same email messages. How can I reset or turn off this unwanted feature?
New Poster
•
2 Messages
Within the past few days I've noticed that I am sending two copies of the same email messages. How can I reset or turn off this unwanted feature?
XfinityCSAEmail
Official Employee
•
1K Messages
6 years ago
@Jarkman Are you using the webmail or a third party email client(Outlook, Thunderbird, Apple Mail, etc.) and when you hit send, do you hit the button more than once?
0
0
Jarkman
New Poster
•
2 Messages
6 years ago
I am using the Xfinity/Comcast email system as I've done for umpty-odd years. I only use that email system. And, no, I am not hitting the Send button twice.
0
0
XfinityCSAEmail
Official Employee
•
1K Messages
6 years ago
@Jarkman can you please PM me the email you are having this issue with so i can look into it
0
0