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How to I get my folders back like INBOX, SENT, SPAM, ETC.

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Contributor

How to I get my folders back like INBOX, SENT, SPAM, ETC.

No clue why they disappeared.  How do I retrieve them and put them to left of all my emails?

Thanks.

Marsha

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Expert

Re: How to I get my folders back like INBOX, SENT, SPAM, ETC.


@malvaalcea wrote:

No clue why they disappeared.  How do I retrieve them and put them to left of all my emails?

Thanks.

Marsha


Look at the bottom left and you should see the word "Show".  Click on that and you should see your folders again.


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Contributor

Re: How to I get my folders back like INBOX, SENT, SPAM, ETC.

Thanks but my emails go all the way to left margin. I’ll check again tomorrow but pretty sure only thing on screen are hundreds of my emails. Marsha
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Gold Problem Solver

Re: How to I get my folders back like INBOX, SENT, SPAM, ETC.

For reference: see the "Where did my folders and search go?" link under the "Using Email" heading at https://connect.xfinity.com/faq/email.html. Be sure to read down the page to the "Hide Folders" and "Show Folders" items.

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Contributor

Re: How to I get my folders back like INBOX, SENT, SPAM, ETC.

Thanks!!! It worked.  I have my folders back.

Marsha