malvaalcea's profile

Contributor

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33 Messages

Monday, May 4th, 2020 8:00 PM

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How to I get my folders back like INBOX, SENT, SPAM, ETC.

No clue why they disappeared.  How do I retrieve them and put them to left of all my emails?

Thanks.

Marsha

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Expert

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31.9K Messages

5 years ago


@malvaalcea wrote:

No clue why they disappeared.  How do I retrieve them and put them to left of all my emails?

Thanks.

Marsha


Look at the bottom left and you should see the word "Show".  Click on that and you should see your folders again.

Contributor

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33 Messages

5 years ago

Thanks but my emails go all the way to left margin. I’ll check again tomorrow but pretty sure only thing on screen are hundreds of my emails. Marsha

Gold Problem Solver

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26.5K Messages

5 years ago

For reference: see the "Where did my folders and search go?" link under the "Using Email" heading at https://connect.xfinity.com/faq/email.html. Be sure to read down the page to the "Hide Folders" and "Show Folders" items.

Contributor

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33 Messages

5 years ago

Thanks!!! It worked.  I have my folders back.

Marsha

 

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