Community Forum

How do I stop Comcast filtering out Christian e-mails?

Highlighted
Regular Visitor

How do I stop Comcast filtering out Christian e-mails?

I have had a problem with Comcast filtering out numerous Christian daily devotionals over the last ten years. When I change to another, it goes for a while and then disappears. I pay throuigh the nose for Comcast internet. I deserve better than this.  They won't even admit there is an issue.  This is unacceptable.  Anybody else see this?

Highlighted
Expert

Re: How do I stop Comcast filtering out Christian e-mails?


@rsnell22 wrote:

I have had a problem with Comcast filtering out numerous Christian daily devotionals over the last ten years. When I change to another, it goes for a while and then disappears. I pay throuigh the nose for Comcast internet. I deserve better than this.  They won't even admit there is an issue.  This is unacceptable.  Anybody else see this?


There could be lots of reasons why this keeps happening,but I would suggest getting a Gmail address and then resubbing to your devotionals.  You should have better luck receiving them.  And, FWIW, you're not paying anything for Comcast email; it's a freebie.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Regular Visitor

Re: How do I stop Comcast filtering out Christian e-mails?

What external e-mail service can be trusted to not do this again?

Highlighted
Expert

Re: How do I stop Comcast filtering out Christian e-mails?


@rsnell22 wrote:

What external e-mail service can be trusted to not do this again?


Gmail is actually very good.  You might be surprised.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Regular Visitor

Re: How do I stop Comcast filtering out Christian e-mails?

I tried to get a similar issue resolved back in December 2019. I never got a resolution. My issue is; my work email does not get received by any *@comcast.net email address. I finally gave up and use my gmail address to send emails to my clients with *@comcast.net addressess. Any luck on your end resolving the issue?

Highlighted
Regular Visitor

Re: How do I stop Comcast filtering out Christian e-mails?

None whatsoever. It looks like I will need to get another e-mail address for things Comcast doesn't want me to see, like simple Christian Devotional e-mails.  I am down to only one that gets through. It could be an organized effort to send enough complaints in that the sender is blocked.  I have had that experience, as well.  Comcast will never admit that they are censoring.  All kinds of wonderful things from left wing hate groups gets through, along with obvious spam e-mails from every goofball  out there.  I have written filter rules for each sender I am subscibed to.  They have a monopoly on high speed (both ways) internet here.

 

Highlighted
Expert

Re: How do I stop Comcast filtering out Christian e-mails?

@rsnell22 

You may remain skeptical and there won't be anything anyone can say that will change your mind.  Comcast certainly wouldn't censor out any Christian devotionals.  However, if there is anything in those emails at the end [not the main content], such as a URL or some kind of advertisement, it is possible that Comcast wouldn't deliver that mail because they are trying to protect against spamming and phishing emails.  I agree that it would hardly seem like a devotional email could be blocked, but they do block for various reasons, and not just Christian devotionals or content; lots of legitimate businesses are blocked, too.

 

I've given you an alternative, one that has worked for me for years with no problems.  It's only a suggestion.  That's all.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!