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Gsuite emails not being received by Comcast users

blint80
New Poster
‎08-22-2019 10:40 AM

Gsuite emails not being received by Comcast users

I am having a similar issue where comcast.net recipients are not receiving emails sent from our @thesavoyteam.com account.  The recipients at my request have checked spam and trash and they are not there.  This even applies to their messages I reply to. The messages just disappear! They are able to receive messages through my personal email but not through my Gsuite business account. I checked with g suite and it is a Comcast issue. This is costing us business. Please repair immediately.

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Latoque
Expert
‎08-22-2019 02:24 PM

Re: Gsuite emails not being received by Comcast users

Comcast security should be able to help with any blocking issue------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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