Google Groups blocked by Comcast servers

[DRM_SF]

As of today, e-mails sent to my  Google Group are not being delivered to Comcast users, even though everyone else does get them. The e-mails don't even make it to the spam folder. I suspect that a Google e-mail server is being blacklisted. I spoke with a woman in a call center about this. She said she didn't understand what I was talking about and had never been trained on how to escalate an issue to a network engineer. Does anyone here know where I can report this issue? Thanks!

[dgcc]

I have the same problem.  I have no filtering for my Comcast address and spam filtering is off.  The problem seems to have started around noon Eastern time.

[richl12]

me too, around noon ET. 

[ComcastCSAEmail]

please PM me the email address that you are receiving these emails from so i can investigate further.

[DRM_SF]

PM has been sent. Thanks!

[ComcastCSAEmail]

@DRM_SF a fix has been put in place effective immediately. 

[DRM_SF]

Still not working!

[richl12]

nope, it's not working. 

[DRM_SF]

I have PMed the message properties from a Google Groups e-mail that was successfully delivered to a Gmail account, but was not delivered to any Comcast account. Hopefully, it will contain routing information that will allow for a quick resolution to the problem.

[marilynlanglois]

I have the same problem.  Since early this morning, I haven't received emails from any of hte Google groups that I belong to.  PLEASE FIX THIS!  Thank you.

[Njlawscott]

Im having the same problem - I have no idea how to DM - Please help. Thanks

[richl12]

is there any progress or update on this?

[ComcastCSAEmail · Accepted solution]

looks like there was an issue in pushing the updated fix for this. It should have gone through just now, please try again and let me know if you continue to see issues from googlegroups.com. 

[richl12]

I did a test email and it came through to my Comcast account. Thanks for the help.

[dgcc]

It looks OK to me too.  Thank you!