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Fraudulent email message - Comcast.Email

threezix3
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Fraudulent email message - Comcast.Email

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THIS IS CAROL ZIC.  I JUST RECEIVED THE FOLLOWING FRAUDULENT EMAIL MESSAGE.  I AM TRYING TO REPORT IT TO THE ABUSE SECTION BUT CAN'T FIND EMAIL ADDRESS.  PLEASE HELP ME - i COPIED THE MESSAGE AND SAVED IT TO MY FRAUDULENT MESSAGE FOLDER.  PLEAS,E, PLEASE, I NEED SOMEONE TO HELP ME.  THANK I AM A GOOGLE CHRONE CUSTOMER AND MY E-MAIL IS <Edited for violating forum guidelines: removed public information from public view>
CCAndrew
Diamond Problem Solver

Re: Fraudulent email message - Comcast.Email

Personal information

I am a Retired Official Comcast Employee
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ComcastChe
Official Employee

Re: Fraudulent email message - Comcast.Email

Hi @threezix3! Thanks for using the Xfinity Forum to bring this to our attention. We understand how important it is to address this situation and want to help investigate this right away. In the future, please refrain from posting your personal information in a public post. We value your safety and privacy and strongly ask that that information is only communicated in a private message with an Official Employee. You can find more Community Help here: https://comca.st/397tp6i

 

Now, let's see how we can help with your email issues. To get started, please send a private message with your full name, as it appears on your billing statement and the numbers associated with your service address. To send a message, click on my name, "ComcastChe," then click send a message. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!