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Filter Rules Not Working

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Filter Rules Not Working

I've been getting a lot of SPAM emails lately that always contain the word FrontOffer in the subject line.  I created a Filter Rule to send emails with a Subject containing "FrontOffer" straight to the Trash.  The Filter Rule is at the very top of all the rest of my Filter rules, and yet, those emails are still freely flowing into my Inbox.

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Expert

Re: Filter Rules Not Working


@RyFive85 wrote:

I've been getting a lot of SPAM emails lately that always contain the word FrontOffer in the subject line.  I created a Filter Rule to send emails with a Subject containing "FrontOffer" straight to the Trash.  The Filter Rule is at the very top of all the rest of my Filter rules, and yet, those emails are still freely flowing into my Inbox.


Is the sender the same on each email?  If so, add that to the filter.

Is FrontOffer mentioned in the body or the email?  If so, add that, also.

 

Review your filter settings to make sure everything is set the way you want it.


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Re: Filter Rules Not Working

The sender is not always the same, but their TLD is always the same (.email)

 

FrontOffer is not mentioned in the body, it is only mentioned in the subject.  The body is always just an image advertisement.

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Expert

Re: Filter Rules Not Working


@RyFive85 wrote:

The sender is not always the same, but their TLD is always the same (.email)

 

FrontOffer is not mentioned in the body, it is only mentioned in the subject.  The body is always just an image advertisement.


After you created the filter, did you sign out of the account and back in again?  Sometimes that will get the new filter to "take".



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Re: Filter Rules Not Working

That did not work, I continue to get them.

 

One thing I mentioned is that all of these spam emails have a Top-Level Domain of .email.  If I changed the Filter Rule to say Sender/From Contains .email, would that work?  Does Sender/From refer to the sender header name or the actual sender email address?

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Expert

Re: Filter Rules Not Working


@RyFive85 wrote:

That did not work, I continue to get them.

 

One thing I mentioned is that all of these spam emails have a Top-Level Domain of .email.  If I changed the Filter Rule to say Sender/From Contains .email, would that work?  Does Sender/From refer to the sender header name or the actual sender email address?


You are supposed to be able to filter by domain.  So try it.  Also, you might want to put an * to the left of the dot as a wildcard and see if that does it.



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