gk14's profile

New Poster

 • 

1 Message

Tuesday, April 21st, 2020 7:00 AM

Closed

Fidelity

Why can't I log on to my Fidelity account via Xfinity internet at home but I can at work on Frontier?

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

2.2K Messages

5 years ago


@gk14 wrote:

Why can't I log on to my Fidelity account via Xfinity internet at home but I can at work on Frontier?


I am able to log in to my Fidelity account fine, both with a web browser (Chrome) and the Fidelity app on my android phone.  Both are connected to my Comcast internet, hard wired and WiFi.  How are you trying to connect?

Expert

 • 

111.6K Messages

5 years ago


@gk14 wrote:

Why can't I log on to my Fidelity account via Xfinity internet at home but I can at work on Frontier?


Perhaps performing a traceroute to the site may reveal a clue.

forum icon

New to the Community?

Start Here