Community Forum

FAKE XFINITY EMAIL

rolinridge
Frequent Visitor

FAKE XFINITY EMAIL

They are driving me crazy every day.  How do I stop them and how do I recognize real notices.  

BruceW
Gold Problem Solver

Re: FAKE XFINITY EMAIL

If you check your email with Comcast's Xfinity Connect webmail (https://connect.xfinity.com/), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. See https://www.xfinity.com/support/articles/comcast-verified-email. If the logo is missing when you view the message in webmail, the message is not from Comcast.

Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program, not even in Comcast's own email app. It's only visible when you use their web email site.