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Emails received, are they spam

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New Poster

Emails received, are they spam

I keep receiving emails (from various senders) asking me to update my email account with Comcast and giving me a link to my account.   I do not follow the link, but have gone directly to my account from my browser to see if there is any notice that it needs updating, but there iis none.   Are these valid emails , if not how can  I keep from receiving them?

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Silver Problem Solver

Re: Emails received, are they spam

They are most likely phishing attempts. If you are on a computer, hover your mouse over the links, which should show the address it points at somewhere in your browser (typically on the bottom.)

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Expert

Re: Emails received, are they spam

How to recognize an Xfinity Verified Email. https://www.xfinity.com/support/articles/comcast-verified-email 

 

Mark email as spam. https://www.xfinity.com/support/articles/mark-email-as-spam-xfinity-connect?rid=29190161 


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