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Emails prior to 3/20/20 are gone

JJZ97
Regular Visitor

Emails prior to 3/20/20 are gone

All of my emails in my inbox prior to 3/20 are gone (no, i didn't accidentally delete them).  This sounds like the same issue several other people have experienced.  I noticed this a few weeks ago and assumed something went down and they would eventually come back, but they didn't.

 

ttmag01
New Poster

Re: Emails prior to 3/20/20 are gone

I had one folder go missing. I just noticed on my mobile that the folder is there. There was also 1 email I had not opened in that folder that kept showing as in my inbox when logging in through Chrome or Edge even though I could not access it. Clearly a Comcast problem.

Daveanderson315
Frequent Visitor

Re: Emails prior to 3/20/20 are gone

Have you gotten anywhere with this

I just started a thread that my inbox and all my trash emails before 3/20 are gone.  Ive gotten nowhwere yet.

Was told to look into trash and go to Recently Deleted and check there, but no luck.  In fact all those before 3/2 are gone

19Laura60
New Poster

Re: Emails prior to 3/20/20 are gone

Hi!  I am having the same issue with my emails prior to 3/10.  Have any of you had any reply/ resolution from Comcast?

 

Thanks!