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Emails not sending but going to outbox

Lindsey-1
New Poster

Emails not sending but going to outbox

My emails are not sending to multiple contacts sometimes but going to my outbox and then I still can't send from there. Usually with very small attachements .

Latoque
Expert

Re: Emails not sending but going to outbox

Does the same thing happen if you use only the webmail interface, and not the client/app?  How are you accessing the email?



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ComcastCSAEmail
Official Employee

Re: Emails not sending but going to outbox

checking the server logs, a device is failing the password check when sending emails. You will want to identify the device and correct the outbound password setting to resolve any issues in sending. 


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