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Emails not being received

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Regular Visitor

Emails not being received

Certain recipients are not receiving my emails. Is there a way to check to see if my IP is listed as spam? 

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New Poster

Re: Emails not being received

I'm having the same problem, I read about it a little and it might be a comcast server issue that needs fixing. Hard to get in touch with them, if I send a simple 'test' email it seems to be working but emails with links etc... aren't getting through. Your are showing as sent, correct?

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Official Employee

Re: Emails not being received

@jcoonan @Nomadfeet23 

 

Hello,

 

I've sent both a PM to gather more info. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

Re: Emails not being received

The main examples I have are my wife's work email and my daughter's school email which are both not Comcast. The emails show as sent but they never receive them on their end. I assume they are being blocked somewhere. I have to use my work email if I email the as I know they will never receive it with our home comcast email. 

 

 

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Frequent Visitor

Re: Emails not being received

I am having a similar issue.  emails indicate they are sent (no errors).  However they are never received.  I did notice that there are no email headers generated when I view the source.  Also, when I connect to my VPN for work, the emails will send.

 

Tony

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Regular Visitor

Re: Emails not being received

Did not receive PM.

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New Poster

Re: Emails not being received

I am experiencing the same thing and get a message re outgoing server not working.  Ive checked settings and all are correct.  Anyone have a resolution yet?