I am a real estate agent and I use a gmail account for my business and I am having a problem getting my emails to be delivered to all clients with comcast.net email addresses. I had this problem a few years ago and customer service was able to get it corrected. Can you help?
Hello! Thank you for taking the time to reach out, I'm sorry to hear about the email issues. Are you getting any error messages when you send these emails?
I am not getting any error messages after I send them. A couple recipients have been able to locate my emails in their spam/junk folders, but most never get them at all.
Got it! Just to clarify, are you also a current customer?
I spent well over an hour with support team yesterday. I have not been able to receive emails since 9/1. Here it is 9/6, and no resolution, nor did I get a call back from"Advance Email Siupport" not a happy Comcast user.
Yes I am - internet, cable, and mobile customer.
Thank you for clarifying, UMterpsfan. Please feel free to send me a PM with your first and last name so that we can troubleshoot this a bit further.
Izikewicz251, I'm sorry to hear about the issues you're running into. Please also feel free to send me a PM with your first and last name.
I did PM you with the infromation you requested. Any luck on a resolution?