Emails have disappeared from inbox and trash

[sjal]

My emails in my inbox and trash folders have disappeared?  In reviewing messages I see that this has happened to others before.  In view of this how do I get someone to recover these emails.  Thanks 

Tom

[wiss4]

Same problem. Last week no emails prior to 1/5/21. Now today, no emails prior to 1/19/21.

Called Comcast yesterday and spoke to a rep that could not comprehend my issue.  I repeated it, very concisely, three times. Waited a ridiculous amount of time while she ran a diagnostic.

Lost patience and hung up.