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Emails for eight day period have suddenly disappeared

dlew24
New Poster

Emails for eight day period have suddenly disappeared

When I opened my email software this morning, I noticed that all of my emails from 1/19/21 through 1/26/21 have disappeared. They are not in the trash or spam folders. I also logged into my email on the xfinity website and they are not in the trash folder there either. While the trash folder was selected, I clicked on the option to recover deleted emails, but none of them are showing up in the list, so it's not that they were accidentally deleted - they have simply disappeared.  All emails prior to 1/19/21 are still in my inbox.  It is just this eight day section that is gone. Any help would be appreciated. 

sjal
Frequent Visitor

Re: Emails for eight day period have suddenly disappeared

Same has happened to me.  Let me know what you find out