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Emails deleted from trash folder

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Regular Visitor

Emails deleted from trash folder

Emails deleted from trash folder. Is there a way I can retrieve these? I accidentally deleted my trash folder when I was trying to move them into my inbox.
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Expert

Re: Emails deleted from trash folder

Right-click  on the Trash folder and in the menu you get you will see "Recover deleted items".  See if they are in that folder.



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Regular Visitor

Re: Emails deleted from trash folder

Thank you for your reply....BUT only April 2020 messages are there!  

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Expert

Re: Emails deleted from trash folder


@Mhagle wrote:

Thank you for your reply....BUT only April 2020 messages are there!  


If you have the Deleted folder open, refresh the page.  I just tried deleting some emails from my Trash folder and they didn't appear right away in that folder.  I refreshed the page and they all showed up.



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Regular Visitor

Re: Emails deleted from trash folder

Nope... Only April's are showing. Nothing before then.  I had over a thousand messages.. 😞

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Expert

Re: Emails deleted from trash folder


@Mhagle wrote:

Nope... Only April's are showing. Nothing before then.  I had over a thousand messages.. 😞


Then I'm going to escalate this to the forum admins and see if we can get someone to look at your account.



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Regular Visitor

Re: Emails deleted from trash folder

Thank you!!!
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Official Employee

Re: Emails deleted from trash folder

Hi Mhagle. Thank you for creating a post on our Forum. I can assist with troubleshooting your missing deleted emails issue. Please send me a private message and include your full name so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me. 



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