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How are you accessing the email? With only a browser and the webmail UI, or something else?
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@Kamm wrote:
I use the web browser to click on xfinity.
OK, so if you open the Drafts folder are those messages in there? Can you close them out?
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Try clearing your browser cache.
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@Kamm wrote:
How do I do that?
What browser are you using?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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We ask that you post publicly so people with similar questions may benefit from the conversation.
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@Kamm wrote:
Google Chrome
Follow the directions here:
https://www.technipages.com/google-chrome-clear-cache
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Hello,
It seems you have max number of compose windows opened. (which is 10). Please close it and save it to drafts or discard it, if its not needed. Once you do, you should able to compose/send new messages.
Please let me know if you are still facing problems.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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