It seems you have max number of compose windows opened. (which is 10). Please close it and save it to drafts or discard it, if its not needed. Once you do, you should able to compose/send new messages.
Please let me know if you are still facing problems.
Latoque
Expert
•
29.7K Messages
5 years ago
How are you accessing the email? With only a browser and the webmail UI, or something else?
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Kamm
Frequent Visitor
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7 Messages
5 years ago
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Again
Expert
•
31.9K Messages
5 years ago
@Kamm
Try clearing your browser cache.
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Latoque
Expert
•
29.7K Messages
5 years ago
OK, so if you open the Drafts folder are those messages in there? Can you close them out?
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Kamm
Frequent Visitor
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7 Messages
5 years ago
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Again
Expert
•
31.9K Messages
5 years ago
What browser are you using?
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Kamm
Frequent Visitor
•
7 Messages
5 years ago
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Kamm
Frequent Visitor
•
7 Messages
5 years ago
0
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Again
Expert
•
31.9K Messages
5 years ago
Google Chrome
Follow the directions here:
https://www.technipages.com/google-chrome-clear-cache
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Kamm
Frequent Visitor
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7 Messages
5 years ago
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Xfinity_CC_XC
Official Employee
•
649 Messages
5 years ago
Hello,
It seems you have max number of compose windows opened. (which is 10). Please close it and save it to drafts or discard it, if its not needed. Once you do, you should able to compose/send new messages.
Please let me know if you are still facing problems.
0
0
Kamm
Frequent Visitor
•
7 Messages
5 years ago
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0